Virtual Agent, URAS and RPAS Solutions

SOLUÇÕES EM AGENTES VIRTUAIS, URAS E RPAS

WHO ARE THE SERVICES INTENDED TO?

The benefits of this technology are quite vast and can therefore be used by any organization, regardless of business, size or specialization. Its application is intended for companies that are interested in reducing costs, service time, bringing agility in processes, increasing productivity and customer and employee satisfaction.

FEATURES

These are robotic tools that automate telephone and digital channel answering (Chat, SMS, Email, Whatsapp, Telegram, Facebook Messenger and etc). From a programming that uses semantic dictionary and mind maps, the virtual agent is able to interact with the recipients, understand their doubts, solve transactions and even solve problems.

BENEFITS

Reduction of attendant work;
Speech identification;
Qualified interaction with the database;
Reduction in TMA (average service time);
Work automation;
Mechanical feeding of responses in the system.

DIFFERENTIATIONS

The virtual agent is able to partially replace the axis of human attendants. The results are increased agility, process assertiveness and cost savings.

FOR IMMEDIATE CONTACT,
FILL THE FORM!

WHO ARE THE SERVICES INTENDED TO?

The benefits of this technology are quite vast and can therefore be used by any organization, regardless of business, size or specialization. Its application is intended for companies that are interested in reducing costs, service time, bringing agility in processes, increasing productivity and customer and employee satisfaction.

FEATURES

These are robotic tools that automate telephone and digital channel answering (Chat, SMS, Email, Whatsapp, Telegram, Facebook Messenger and etc). From a programming that uses semantic dictionary and mind maps, the virtual agent is able to interact with the recipients, understand their doubts, solve transactions and even solve problems.

BENEFITS

Reduction of attendant work;
Speech identification;
Qualified interaction with the database;
Reduction in TMA (average service time);
Work automation;
Mechanical feeding of responses in the system.

DIFFERENTIATIONS

The virtual agent is able to partially replace the axis of human attendants. The results are increased agility, process assertiveness and cost savings.

FOR IMMEDIATE CONTACT,
FILL THE FORM!